At My Souq eg, we aim to provide timely and reliable shipping services. Orders are typically processed from 2 to 4 business days. Delivery times vary depending on your location.
Once your order is finalized, our customer service team will contact you to arrange the payment of shipping fees in advance to approve your shipment.
We offer a variety of convenient payment methods for your transaction:
1. Instapay or Bank Wallets: Transfer to the following number: 01200818888
2. CIB Bank: Account Number 0100056659778
3. National Bank of Egypt: Account Number 1973171542066201013
Please don’t hesitate to contact us if you have any questions or need further assistance.
You will receive a tracking number once your order is shipped. Please double-check your shipping details at checkout to avoid delivery delays or additional charges. In the event of delays caused by unforeseen circumstances, such as weather or carrier issues, we will keep you informed and work to resolve the issue promptly.
